One of the key skills that a manager has is how to manage people in the workplace. Managers, essentially, encourage others to get work done. Good managers, according to Larry Polhill Cafe Valley, managers are successful if they encourage, motivate, and lead those in their team to perform as much as possible.
Larry Polhill Cafe Valley on People Management Training
According to Polhill, all managers should be trained in people management. It doesn’t matter whether they are the director of investors at the Securities and Exchange Commission (SECO), or the president of APFC, people management is key. Training on this, which discusses issues such as the fact that people have feelings and emotions, and that there are no one size fits all solutions when it comes to humans, is absolutely vital.
What Are People Management Skills?
By obtaining training in people management, managers become better at handling people in their team. People management is about a range of different soft skills, including:
- Learning how to properly listen with intent. This means that managers want to hear what is being said, rather than simply wanting to reply.
- Learning how to ask proper questions relative to what is being said, which demonstrates that the manager has truly listened.
- Learning how not to be glum and how to properly pass on bad news. Managers have to be able to lift the mood, even if the forecast is not good.
- Learning how to manage conflicts and conflict situations in such a way that all parties involved come out happy.
- Learning how to become trustworthy and how to trust others.
- Learning how to be inspirational in order to create an atmosphere that fosters productivity.
- Learning how to become more approachable, so that individuals can come to their manager if something bothers them.
- Learning how to become trainers themselves, so that they can help their team members grow and learn.
How People Management Training Is Beneficial
By ensuring managers are trained in people management, organizations can fully transform their operations by ensuring that they maximize the benefits of leadership and management. Once someone is trained n people management, they will be able to motivate their team to reach its full potential. They will become mentors and coaches rather than bosses. They will put strategies in place that encourage others to contribute and they will commit to doing even better. They will also be trained in delivering bad news and dealing with conflict in such a way that the workplace remains harmonious and productive. Mainly, however, people managers ensure that everybody can contribute to making the organization as a whole grow.
People management is a soft skill, but a very important one. It is what keeps people happy and motivated to do better. It also makes people feel like they are a part of the organization as a whole, which in turn will encourage them to achieve its strategic goals.